FAQs

HOW LONG DOES SHIPPING TAKE?

Shipping usual takes 5-45 days. The reason is that our products are sent by our manufacturers around the world. Also sometimes products take some time to get cleared by customs.

If a product hasn't arrived after 30 days please email us at admin@pbearwarehouse.com

 

WHAT HAPPENS IF MY ITEM ISNT DELIVERED AND IS LOST?

In the rare chance your order is lost by the delivery company please email us at admin@pbearwarehouse.com

 

IS MY PAYMENT INFORMATION SAVED?

No, once your order has been paid for the payment details e.g card information, is cleared from our systems!

 

DO YOU SHIP INTERNATIONALLY?

Yes! we ship worldwide.

 

HOW DO I USE A DISCOUNT?

You can apply your discount code in the checkout section! on the right-hand side under the product list! Only one discount code can be used pre order.

 

I FORGOT TO ADD A PROMO CODE TO MY ORDER. CAN IT STILL BE APPLIED?

Unfortunately no. Promo codes can only be applied in the shopping cart screen at the time of purchase.

 

WHO CAN I CONTACT IF IM HAVING TROUBLES?

please email us at admin@pbearwarehouse.com

 

WHY DO I NEED AN ACCOUNT?

Having an account with us will help with quicker checkout! You can also check your order status and see any past orders.

 

CAN YOU TELL ME IF YOU'RE GOING TO RESTOCK AN ITEM?

Unfortunately, we're unable to let you know if or when an item will be restocked. Some items once sold out will be replaced by the newest trends!

 

CAN I SEND AN ITEM AS A GIFT?

You sure can! When filling in the shipping information make sure to add the information of the person you would like to receive the order!

 

For an further information or questions please email us at admin@pbearwarehouse.com